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Director of Training and Development Skokie

Director of Training and Development

Full Time • Skokie
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Vision insurance
About Us: 
At Good Feet Midwest, we believe that people are our greatest asset, and we're committed to creating an environment where our employees love what they do! We are a sales-driven retail business with a best-in-class product. Our mission is to improve lives two feet at a time, so people can get back to the life they love. 

We are a high-growth franchisee of The Good Feet Store, America’s #1 Arch Support Store. With 40+ locations across the Midwest and Southern U.S., we are positioned for continued growth as we plan to double our store count in the next few years. Our mission is to enhance our communities’ well-being by relieving foot, knee, hip, and back pain through premium Good Feet Arch Supports.

Position Summary: 
The Director of Training and Development will lead and enhance our onboarding, training, and development programs for our Sales Consultants and Sales Management teams. This person will champion our customer experience and ensure expertise in our consultative, one shot close, sales techniques. They will also help with leadership development, as these are critical components of our sales success and growth.

This role is pivotal in cultivating an engaged, high-performing team that embraces our mission and delivers excellence. The Director will be responsible for creating engaging content and executing training programs that accelerate our new hires' proficiency and provide ongoing development at every stage of their careers.

Key Responsibilities:
New Hire Onboarding:
  • Design and implement onboarding experiences that immerse new hires in our values, mission, and culture, ensuring they start their journey with a sense of belonging and motivation.
  • Organize in-person onboarding sessions for their first week in addition to virtual content to be completed remotely as they transition into the market.
  • Set up our new hires to find success in consultative selling within their first 90 days.
Sales Staff Development:
  • Develop and execute continuous learning initiatives and training content to strengthen our sales team skills and support them in achieving their goals.
  • Focus on consultative sales techniques and enhancing the overall customer experience.
Leadership & Management Development:
  • Create and deliver programs that advance leadership skills across all levels of the field organization to build a strong internal talent pipeline.
Content Creation:
  • Craft and adapt engaging training materials, presentations, and resources for both new hires and existing staff seeking to advance their skill sets.
  • Utilize various formats to engage multiple learning styles, including in-person training, virtual events, videos, and interactive modules.
Learning Management System (LMS) Management:
  • Manage our LMS to ensure it provides the tools our team needs to excel in their roles.
  • Keep content up to date, assign coursework appropriately, track user completion, and partner with field leadership to evaluate content effectiveness and make data-driven improvements.
Travel:
  • Available for up to 33% travel to support training initiatives across our locations.
Qualifications:
Experience:
  • Proven background in training and developing sales talent in a retail setting with high-ticket items and a one-shot close.
  • Experience with content creation is required.
  • Expertise in teaching performance management, handling employee relations, and implementing talent development processes with a focus on retention and building a strong internal bench of talent.
Tech:
  • Proficiency in managing LMS platforms and creating engaging online training modules for diverse learning styles.
Leadership:
  • Exceptional people management and motivational skills, with the ability to inspire and develop talent.
  • Demonstrate our values and lead by example, showcasing accountability, passion, and innovation.
Compensation and Benefits:
Salary:
  • Competitive base salary range of $130,000.00-$160,000.00 + Performance-based bonus program
Additional Benefits:
  • Medical, Dental, and Vision insurance after 90 days
  • PTO and Holiday pay
  • 401K with a competitive match
  • Exclusive Member Deals
  • Financial Wellness Program
  • Pet Insurance
Why Join Our Team?
  • Impactful Mission: Join a team dedicated to improving lives every day by helping people find relief and get back to doing what they love.
  • Growth: Be part of a high-growth PE-backed company with ample opportunities for professional development
  • Values-Driven Culture: Work in a supportive environment that values accountability, passion, and innovation.
  • Collaborative Team: Join a team that celebrates successes, and encourages creative problem-solving.
  • Competitive Compensation: Benefit from a robust compensation package that rewards your contributions
If you are passionate about developing sales talent, creating impactful training programs, and coaching high-performing teams, we invite you to apply and be part of our growth journey at Good Feet Midwest.
Compensation: $130,000.00 - $160,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Full-Time Employee Benefits Include:

Competitive compensation
Paid comprehensive product sales training
Flexible schedule
Advancement opportunities
Professional and fun work environment